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NC SOS

Health Care, Health Care Facilities or Personnel



NC Department of Health and Human Services (NC DHHS)

This is one of the largest departments in State government and it does lots of different things that may be helpful to you.
To find programs and people to help you:

DHHS Customer Service: 1-800-662-7030
Website: DHHS Customer Service

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The NC DHHS Division of Health Service Regulation

The NC DHHS Division of Health Service Regulation has a Complaint Intake and Health Care Personnel Investigations Section. It handles complaints and investigations related to issues like: nursing homes; adult care homes; hospitals; home care, home health, or hospice agencies; and mental health group homes and other 24-hour facilities.
You can contact them at:

HHS Division of Health Service Regulation
Complaint Intake Unit
2711 Mail Service Center Raleigh, NC 27699-2711
Complaint Hotline: 1-800-624-3004 (within N.C.) or 919-855-4500
By Fax: 919-715-7724
Website: HHS Division of Health Service Regulation

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